CUSTOMER SURVEY

Please help us in our continuous improvement effort by filling out our short survey.

*The fields in BLUE are required.
First Name:
Last Name:
E-mail:
Company:
Address:
City:
Prov/State:
Postal /Zip Code:
Country:
Phone Number:
Fax:


Please evaluate the performance of our product, so that we might identify problems and correct them.
Product purchased
Excellent
Good
Average
Poor
Very Poor
1. Please rate your product(s) performance.
2. Please rate the ease of installation.
3. Please rate the clarity of the accompanying instructions.
4. Please rate our delivery lead time.
5. Based on your experience with our product(s), would you recommend it to friends and colleagues?
YES
NO
           
Please evaluate the level of service you have encountered. Our goal is for every customer to have an experience that meets or exceeds their expectations. Your honest feedback will help us to achieve it.
Customer Service
Excellent
Good
Average
Poor
Very Poor
1. Please rate your overall satisfaction with the customer service at our company.
2. Please rate the courtesy of our staff.
3. Please rate the knowledge of our technical support staff.
4. Please rate our staff on their enthusiasm for helping customers.
5. Based on our customer service, would you recommend our company to friends and colleagues?
YES
NNOO
 
           
Please add any additional comments here.